General information only, not legal, financial, tax or compliance advice. Ledgecroft is independent and not affiliated with or endorsed by the NDIS Quality and Safeguards Commission, the NDIA or the Australian Government. Information current as at 9 November 2026.
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Refund policy – Ledgecroft

Last updated: 13 November 2026

Supplier: Marco Martiradonna, trading as Ledgecroft (Italy).

This policy applies to paid Ledgecroft digital products sold through Whop, including the Ledgecroft Provider Registration Decision Workbook (2026–27 Edition).

  1. Your rights under the Australian Consumer Law. Our products come with guarantees that can't be excluded under the Australian Consumer Law. Nothing in this policy limits them.

  2. Change of mind. No change-of-mind refunds on digital products once access is granted; your rights under the Australian Consumer Law (for example, if it's faulty or not as described) are not affected.

  3. If we cancel a purchase we cannot fulfil. We refund the full amount to your original payment method and let you know by email.

  4. If something's wrong with a product. If a product is faulty or not as described, tell us and we'll fix it, replace it or refund you as the Australian Consumer Law requires. If the problem is major, you can choose a refund or a replacement.

  5. How to contact us. Email contact@cardelith.store from the address you ordered with. We reply within 2 business days. You can also open a case through Whop's Resolution Center.

  6. Timing. Once processed, banks usually take 3 to 7 business days to show a refund.

  7. Prices are in Australian dollars. Contact: Marco Martiradonna, trading as Ledgecroft (Italy), contact@cardelith.store.

General information only, not legal, financial, tax or compliance advice. Ledgecroft is independent and not affiliated with or endorsed by the NDIS Quality and Safeguards Commission, the NDIA or the Australian Government.